Grievances & Workplace Disputes
BizConsult helps employers deal with grievances through a structured process that gives the relevant parties an opportunity to be heard and creates a clear record of the response, findings and agreed workplace actions for effective follow-through.
Address concerns before they deepen
Unresolved workplace concerns can disrupt teams and working relationships. A structured grievance process helps an employer understand what has been raised, give the relevant parties an opportunity to be heard and keep a clear record of the response.
How BizConsult assists
BizConsult assists employers to receive and clarify a grievance, gather the relevant information and plan a fair workplace process. We can facilitate discussions within the agreed scope, help organise records and document findings or agreed actions. The service also helps managers communicate the response and follow through on actions that need to be taken.
Each matter is considered on its facts, workplace relationships and the policies available to the business. Our support helps managers approach similar concerns with greater consistency.
How the engagement works
- We discuss the grievance, the people involved and the immediate workplace context.
- The employer supplies the grievance, relevant policies and available records.
- We help organise information and the agreed process for discussion or review.
- We support records of the response, findings and follow-through.
What to prepare
- The written grievance or notes explaining the concern.
- Relevant policies, contracts and workplace communications.
- Correspondence, meeting notes and available supporting information.
- Details of steps already taken and any immediate workplace issues.