Ongoing IR & HR Support, Training & Templates
BizConsult provides ongoing IR and HR support so employers can discuss concerns early, prepare appropriate documents and approach everyday employee matters consistently. Support can include guidance, existing templates, manager training and referral into separate specialist engagements.
Support for everyday decisions
Many labour matters begin with an everyday management decision. Ongoing IR and HR support gives employers a point of contact to discuss concerns early, prepare appropriate documents and approach workplace issues consistently.
How BizConsult assists
BizConsult provides regular telephone and email guidance within the agreed retainer scope. We help employers work through everyday employee matters, prepare or use relevant documents and access the existing document and template library. Manager training can help supervisors understand the practical steps and records needed for recurring workplace issues.
Some matters need a separate engagement because of their nature or the work required. Where appropriate, we help identify when an issue should move into a disciplinary hearing, representation, audit or other specialist service.
How the engagement works
- We discuss the business, workforce and the support it needs.
- We confirm the agreed retainer scope, responsibilities and any exclusions.
- The employer raises everyday matters with the relevant information available.
- We provide guidance or agree the next service needed for more involved matters.
What to prepare
- A brief description of the workplace issue and the people involved.
- Relevant contracts, policies, correspondence and records.
- Any forms or templates already used by the business.
- Questions managers need to address or areas where training would help.